Pricing

Published pricing because your time matters.

Hidden pricing wastes your time and ours. Here's exactly what the four engagement tiers cost, what's included, and which one fits. The refund-half promise on the Diagnostic is a trust anchor — not a marketing line.

Tier 0

Quick Dive

$1,000

flat · one-off

2-hour session · scheduled within 1 week

Who it's for

Owners with one specific issue eating their week. Not ready for a full Diagnostic — just need an operator to look at it and call it.

What's included

Async pre-call brief (you write up the issue, I read before we meet)
2-hour working session — on-site, video, or phone
Real-time diagnosis and scoped-fix recommendation
Follow-up memo with suggested next steps: DIY, hire us, or skip

Our promise

If the issue turns out to be bigger than a 2-hour session can handle, the full $1,000 credits toward a Diagnostic or Build engagement.

Book a Quick Dive →

Tier 1

Ops Diagnostic

$5,000 – $10,000

1–2 weeks · embedded observation + written findings

Who it's for

Owners who know something's broken but can't put their finger on what. The on-ramp engagement.

What's included

Up to 2 days of embedded observation (on-site or remote)
Stakeholder interviews (owner, ops lead, front-line team)
Current tools / systems audit
Written diagnostic covering the top 5 operational leaks, ranked by ROI
Recommended fixes with estimated implementation cost
60-minute debrief call

Our promise

If we find nothing worth fixing, we refund half. Your time is worth more than our retainer. No upsell pressure, no fake findings.

Start with a Diagnostic →

Build & Deploy

$15,000 – $75,000+

per project · scoped

4–12 weeks · scoped implementation

Who it's for

Owners who know what they need built but don't have the technical bandwidth. Where our real margin lives.

What's included

Custom software & internal tools — dashboards, admin panels, ops tooling, SOP systems
Workflow automation — Make.com, Zapier, n8n, or custom code
AI agents & assistants — voice, chat, inbox, research, intake (when they make sense)
CRM & system rollouts — any platform, full data migration, team training
Cloud infrastructure — GCP deployment, Docker, production hosting, architecture
Integrations & API work — connecting the systems you already use
AI-assisted patient billing & collections systems for healthcare practices

Scope a Build →

Tier 3

Managed Ops Retainer

$4,000 – $15,000

per month · 6-month minimum

Month-to-month after the initial 6

Who it's for

Owners who want a fractional ops leader without hiring a full-time COO.

What's included

Monthly ops review (KPIs, bottlenecks, opportunities)
Quarterly initiative planning
Continuous improvement implementation
Direct Slack / Signal access to the operator
6–12 hours / month of operator time (scope-dependent)

Exit strategy

We stay embedded until your systems run without us. Then we leave. The exit strategy is part of the engagement.

Talk retainer →

Why we publish pricing

Respecting your time is the first thing.

Most consulting firms hide pricing because it's leverage in a sales conversation. That works for them and burns hours of yours. If our pricing isn't right for you, knowing that in 30 seconds beats finding out in 30 minutes.

Our effective hourly rate sits around $500/hour for comparable profiles — fractional COO + production builder hybrid. Most operators with that combo charge $400–$800/hour. We price deliberately in the middle.

The Diagnostic is priced intentionally belowthat effective rate because we'd rather do five Diagnostics that lead to three Build engagements than five free consultations that lead nowhere. The refund-half promise keeps us honest.

The real margin lives in Build & Deploy and the Managed Ops Retainer. Those tiers reflect full operator-rate pricing for scoped work and ongoing embedded partnership.

Pricing FAQ

Common pricing questions.

What's the payment schedule?

Quick Dive is paid upfront. Diagnostic: 50% at start, 50% on delivery of findings. Build & Deploy: milestones tied to scope — typically 30% at kickoff, 40% mid-build, 30% at go-live. Retainer: monthly, net-30.

Do you offer equity arrangements?

Not currently. We price deliberately and fairly. If you need equity pricing, you need a co-founder, not a consultant — and that's a different conversation.

What if my need is between tiers?

Most engagements start with a Quick Dive or Diagnostic and scope up from there. If you're between Diagnostic and Build, we'll give you a scoped proposal that isn't a cookie-cutter tier.

Do you do hourly work?

No. Hourly incentivizes the wrong things on both sides. Every engagement is scoped and fixed-fee, or monthly retainer. The effective rate is what it is — but you're buying outcomes, not time cards.

Is there a discount for long engagements?

The 6-month Retainer minimum is already priced below what the equivalent fractional-COO hiring cost would be. After 6 months we go month-to-month at the same rate. No volume discounts — we price what things are worth.

What's not included in these prices?

Third-party software costs (CRM licenses, API fees, hosting) are your responsibility and billed directly to you. Ongoing platform licenses (e.g., patient-collections SaaS) are separate from the build cost.

See the full FAQ →

Still not sure which tier fits?

Book a 20-minute call. No slides, no pitch — just a real conversation about what's broken and which engagement makes sense. Most clients start with a Diagnostic; some skip to Build when scope is obvious.

Book a 20-minute call See services in detail →