AI Scheduling Voice Agent
Inbound voice AI handling scheduling, screening, exam-prep instructions, FAQs. Two-party-consent compliant.
$535,623 collected in 123 days. +129% vs. the legacy platform on the same patient panel. In production since Dec 15, 2025. Still running.
Built by a healthcare CEO on his own ledger. Now shipped to other healthcare operators.
Patient collections, inbound scheduling, intake automation, front-desk AI, prior auth, custom RIS workflows — the operational work your team shouldn't be doing manually, running automatically. Built on HIPAA-compliant infrastructure (GCP BAA, Twilio BAA, Retell BAA).
Not demos. Not pilots. Patient collections, voice scheduling, intake, labor-law-aware staff scheduling, and staff training — five systems running side-by-side inside the founder's imaging practice. Same ledger, same staff, same payroll.
AI-assisted patient-billing OS covering 100% of patient-responsibility outreach. Settlement campaigns, inbound SMS triage, AI voice follow-up, payment-plan negotiator, dispute manager. Twelve observable capabilities, one operating layer.
Built by the founder for his own multi-location imaging practice. Every number from the practice's RIS.
End-to-end digital intake that replaces clipboards and PDFs. Patients arrive with forms pre-completed; repeat visitors skip redundant fields; staff data entry eliminated. Live in production at a SoCal radiology facility.
Inbound voice AI handling scheduling, screening, exam-prep instructions, FAQs. Two-party-consent compliant.
Multi-location employee scheduling with a California labor-law engine. Callout management, overtime warnings, PDF export.
30+ module compliance training with quiz gating, sequential locking, and admin controls. Built for healthcare ops.
The point isn't any one system. The point is what happens when five run on the same practice: patient AR drops, intake stops eating the front desk, the phones get answered around the clock, the schedule writes itself, and staff get trained without you in the room.
Five fields. Three estimates per output. Every assumption cited inline.
Most healthcare AI calculators give you one number and overclaim. Ours gives you three — conservative, likely, optimistic — and explains the spread. Built the way an operator would, on purpose.
Fifteen minutes. No slides, no pitch. We talk about what's broken, what's holding you back, and whether we can fix it.
Book a Discovery CallEvery decision routes through you. Every fire needs you to put it out. The business can't grow because you're the constraint.
Demos. Conferences. Articles. You know it could change your operations — but who has time to figure out which tools are real and which are vaporware?
Spreadsheets. Manual follow-ups. Phone-tag billing. You know there's a better way. You don't have time to build it.
Most consultants open with weeks of discovery and decks. We compress discovery into the working session itself — because healthcare operational patterns rhyme from imaging to dental to specialty clinics, and we've sat in the operator's chair.
Walk your operation the way an operator would. Observe the handoffs. Interview the people doing the work. Pattern-match against the systems we've shipped. Because we've sat in your chair, we recognize most patterns inside a single working session.
Bill you for education. A multi-location imaging center's collections rebuild was scoped in a week. A HIPAA-compliant intake platform was scoped in a single working session. Discovery isn't the deliverable. The fix is — and the fix starts as soon as we understand the shape of your practice.
Embedded analysis of your healthcare practice's operational leaks. We quantify revenue lost to manual workflows, broken intake, patient collection inefficiencies, and scheduling gaps. You walk away with a written report and an AI/automation roadmap ranked by ROI.
Custom AI systems for healthcare operations. Patient collections agents. Inbound scheduling automation. Patient intake workflows. Front-desk AI. Prior authorization assistance. Built on HIPAA-compliant infrastructure (GCP BAA, Twilio BAA, Retell BAA).
We run your AI systems so your team doesn't have to babysit them. HIPAA-compliant monitoring, audit logs, ongoing improvement. Monthly retainer. We stay embedded until your systems run without us — then we leave.
Three products live in healthcare operations. Here's what's working today.
AI-powered patient collections via SMS, email, and AI voice calls.
PulsePay Health helps healthcare teams recover patient balances faster by combining collections dashboards, AI prioritization, dispute handling, payment plans, patient payment links, communication logs, voice outreach, and settlement campaigns in one workflow.
Clicking on total outstanding shows an account balance summary for all patients. The AI Command Center is a centralized dashboard for AI-driven insights and automation. The Disputes section surfaces any outstanding payment disputes the AI has automatically tagged from patient responses. The Accounts page shows the list of all patient accounts and their associated details.
Clicking on a particular patient opens the specific patient profile. On the Patient Detail screen you can review all patient-level details — address, phone, amounts due, invoice details — and the next steps available for that patient's balance. View Patient Portal illustrates the exact interface a patient sees when they open a payment link.
After receiving an SMS or emailed payment link, patients land on a screen showing their current balance, outstanding amounts, and open invoices. They can pay in full or self-enroll in a payment plan. Set up a Payment Plan walks through 2-, 3-, or 4-month options.
Comm Logs shows the full history of communications related to each patient account, including scheduled outbound messages. Voice Calls shows recorded AI voice call interactions and outcomes. Settlement Campaigns runs approval-gated campaigns aimed at resolving outstanding balances. Workouts manages account-level adjustments. Offers handles patient promotions. Dashboard returns to the main control panel.
PulsePay lets healthcare teams oversee patient accounts, monitor financial balances, establish payment plans, and leverage AI-driven tools to optimize revenue cycle and accelerate collections.
30+ module compliance training with quiz gating, sequential locking, and admin controls. Built for healthcare ops.
HIPAA-compliant intake with database-driven pre-fill, kiosk mode, Document AI auto-fill, and SMS/email invitations.
The Patient Intake Forms web application streamlines the process of sending and managing patient forms. It simplifies how staff handle patient information, form submissions, and language settings — faster intake, less admin work.
Send Forms starts the distribution flow. Search or enter a new patient to locate an existing record or create one. Enter the patient's name, email, and primary phone number — the platform delivers the form by SMS or email. Select the appropriate imaging form to send.
Submissions shows patient form responses as they come in. View opens detailed information about a single submission. Worklist helps staff manage and prioritize patient tasks and pending forms. The Forms editor gives access to all available patient forms for review or editing. Reports surfaces analytics and summaries across submissions.
Kiosk Mode is built for in-office use — patients fill out forms on a tablet or iPad. Start Kiosk Mode opens the kiosk interface on the chosen device. Native Spanish language toggle (Español ↔ English) means the interface adapts to patient convenience without staff intervention. Forms complete seamlessly on desktop or mobile.
The application covers the full intake workflow: sending forms, reviewing submissions, kiosk completion, and language settings — improving patient communication and reducing administrative load across the practice.
You've sat through the demos. You've read the case studies that feel made up. You've nodded along while someone pitched you a “transformation” you couldn't repeat back to your team.
We've built in production: AI voice agents handling real calls. Collections platforms processing real dollars. Intake systems replacing real paper. We know which tools are real, which are vaporware, and which look great in a demo but break in month two.
Our job is to be the translator between the AI gold rush and your actual business. Bring us the idea you've imagined. We'll tell you if it's real, if it's worth it, and if we're the right team to build it.
Speed is the headline. This is what it looks like on the ground once we ship.
Your team stops doing work the system should be doing — data entry, follow-ups, manual reminders — and shifts to work that actually needs a human.
Scale revenue without scaling headcount. Stop hiring seats just to keep up with process debt you already have.
Data stops living in spreadsheets, inboxes, and someone's head. Every decision uses the same numbers — and your team can finally see what you see.
Billing, outreach, scheduling, reporting — deterministic systems that run while you sleep. No forgetting. No dropped balls. No “I’ll get to it tomorrow.”
Systems don’t forget, don’t get distracted, don’t have bad days. Human error moves out of the critical path for work that doesn’t need judgment.
Your week returns to you. Strategy, sales, growth — the work only you can do. Not putting out fires your systems should’ve prevented.
If your operations can run without you, your business can scale without you. That's the outcome.
We specialize. The operator's lens runs deepest when the verticals share a regulatory backbone, a payer dynamic, and a patient experience.
Radiology, MRI, CT, ultrasound, DEXA
Where the method was built
DSO networks and independent group practices
Patient AR + scheduling automation
Cash-pay clinics, multi-treatment workflows
Intake, scheduling, retention
Physical therapy, occupational, sports rehab
Patient throughput + insurance verification
Derm, ophth, ENT, ortho, GI, pain, fertility
RCM + intake + voice agents
Veterinary specialty groups & outpatient surgery centers
Same playbook, different chart
Healthcare service operations, 10–100 employees, $3M–$50M annual revenue.
While your competitors are in month 4 of a consultant's discovery phase, you'll be in month 4 of operating with working systems.
We don't do slide decks. We don't do 90-day strategy reviews. We diagnose fast, build fast, deploy fast. Because we've been the owner waiting on consultants.
I'm Sami. I've run a healthcare business for 15 years. I've dealt with payroll anxiety at 2am, renegotiated payer contracts, fired people I liked, hired people who saved my business, survived audits, and operated through the kind of pressure that closes most small businesses.
I built Veredge because I'm tired of watching owners pay $300/hour for consultants who've never signed the front of a check. AI isn't magic. Systems aren't magic. Both are just tools — but only if someone who actually understands your business uses them properly.
The big firms won't touch independent healthcare practices — margins too small. The solo consultants can't ship production HIPAA-compliant code. The gap between them is where Veredge was built to live.
The method was built inside a healthcare practice. It's now being shipped to other healthcare operators.
Read the full story →Not every practice needs AI. Not every operation needs new systems. Sometimes the Diagnostic reveals that your team is doing fine and the right answer is to leave them alone. We'll tell you that — straight, without a sales script.
Your time is worth more than our retainer. Veredge only works if we only take on work worth doing.
Fifteen minutes. No slides, no pitch. A real conversation about what's broken, what's holding you back, and whether we can fix it.
Book a Discovery Call